Conversation analysis (CA) is an approach to the study of social interaction that investigates the methods members use to achieve mutual understanding through the transcription of naturally occurring conversations from audio or video. It focuses on both verbal and non-verbal conduct, especially in situations of everyday life.
Conversation analysis (CA) is an approach to the study of social interaction that investigates the methods members use to achieve mutual understanding through the transcription of naturally occurring conversations from audio or video. It focuses on both verbal and non-verbal conduct, especially in situations of everyday life.
Source: Wikipedia "Conversation analysis" · CC BY-SA 4.0
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