Delay, Deny, Defend
Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and What You Can Do About It is a 2010 book by Rutgers Law professor Jay M. Feinman, and published by Portfolio Hardcover, an imprint of Penguin Group. == Contents == Delay, Deny, Defend is a critical exploration of the property and casualty insurance industry, examining how its practices affect policyholders.