Electronic services or e-services are services that make use of information and communication technologies (ICTs). The three main components of e-services are: service provider; service receiver; and the channels of service delivery (i.e., technology) For example, with respect to public e-service, public agencies are the service provider and citizens as well as businesses are the service receiver.
Electronic services or e-services are services that make use of information and communication technologies (ICTs). The three main components of e-services are: service provider; service receiver; and the channels of service delivery (i.e., technology) For example, with respect to public e-service, public agencies are the service provider and citizens as well as businesses are the service receiver.
Source: Wikipedia "E-services" · CC BY-SA 4.0
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