Empathy in online communities

Empathy has been studied in the context of online communities as it pertains to enablers of interpersonal communication, anonymity, as well as barriers to online relationships, such as ambiguity, cyberbullying and internet trolling. The importance of this topic can not be underestimated as the landscape of online use drastically changed or evolved following the Covid-19 Pandemic of 2020 which forced many in the workplace, schools and even novice tech users into new and uncomfortable situations.

Source: Wikipedia — Empathy in online communities (CC BY-SA 4.0)