Ghost work is work performed by a human, but believed by a customer to be performed by an automated process. The term was coined by anthropologist Mary L. Gray and computer scientist Siddharth Suri in their 2019 book, Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass.
Ghost work is work performed by a human, but believed by a customer to be performed by an automated process. The term was coined by anthropologist Mary L. Gray and computer scientist Siddharth Suri in their 2019 book, Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass.
Source: Wikipedia "Ghost work" · CC BY-SA 4.0
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