Library assessment is a process undertaken by libraries to learn about the needs of users (and non-users) and to evaluate how well they support these needs, in order to improve library facilities, services and resources. In many libraries successful library assessment is dependent on the existence of a 'culture of assessment' in the library whose goal is to involve the entire library staff in the assessment process and to improve customer service.
Library assessment is a process undertaken by libraries to learn about the needs of users (and non-users) and to evaluate how well they support these needs, in order to improve library facilities, services and resources. In many libraries successful library assessment is dependent on the existence of a 'culture of assessment' in the library whose goal is to involve the entire library staff in the assessment process and to improve customer service.
Source: Wikipedia "Library assessment" · CC BY-SA 4.0
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