Over-the-counter counseling
Over-the-counter counseling (or OTC counseling) refers to the counseling that a pharmacist may provide on the subject of initiating, modifying, or stopping an over-the-counter (OTC) drug product. OTC counseling requires an assessment of the patient's self-care concerns and drug-related needs.
Source: Wikipedia — Over-the-counter counseling (CC BY-SA 4.0)