A reverse hierarchy (or inverted pyramid) is a conceptual organizational structure that attempts to "invert" or otherwise "reverse" the classical pyramid of hierarchical organizations. In the proposed structure, key decisions are made by the employees in direct contact with customers, while progressively senior management positions provide support and help to the customer-facing employees.
A reverse hierarchy (or inverted pyramid) is a conceptual organizational structure that attempts to "invert" or otherwise "reverse" the classical pyramid of hierarchical organizations. In the proposed structure, key decisions are made by the employees in direct contact with customers, while progressively senior management positions provide support and help to the customer-facing employees.
Source: Wikipedia "Reverse hierarchy" · CC BY-SA 4.0
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