Managed services is a paradigm of outsourcing full management of systems in the information technology (IT) sector, which contrasts with the traditional "break/fix" or '"on demand" approach, where services are rendered and billed only after a technical failure occurs. A managed service provider (MSP) is a third-party company that remotely manages a customer's IT infrastructure and end-user systems, typically on a proactive basis and under a subscription model.
Managed services is a paradigm of outsourcing full management of systems in the information technology (IT) sector, which contrasts with the traditional "break/fix" or '"on demand" approach, where services are rendered and billed only after a technical failure occurs. A managed service provider (MSP) is a third-party company that remotely manages a customer's IT infrastructure and end-user systems, typically on a proactive basis and under a subscription model.
Source: Wikipedia "Managed services" · CC BY-SA 4.0
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