Service design is the activity of planning and arranging people, infrastructure, communication, and material components of a service in order to improve its quality and the interaction between the service provider and its users. Service design may function as a way to inform users of changes to an existing service or create a new service entirely.
Service design is the activity of planning and arranging people, infrastructure, communication, and material components of a service in order to improve its quality and the interaction between the service provider and its users. Service design may function as a way to inform users of changes to an existing service or create a new service entirely.
Source: Wikipedia "Service design" · CC BY-SA 4.0
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